1. You have a Windows XP system that loads all sorts of programs and drivers when it boots up. The system is running sluggish and the dialup internet access is extremely slow. You will be remotely accessing the system over the Internet so you want the system to be running as few things as possible in order to improve speed. To accomplish this, you ask the client to:
a. Have the client reboot and go into safe mode
b. Have the client reboot and go into safe mode with networking
c. Have the client run msconfig and disable un-needed startups
d. Have the client open task manager and kill all runnin processes
2. True or False ; It is always recommended to do a disk defragment before a scandisk/chkdsk because the former will fix errors that keep the latter from working properly.
3. The client bought a system with one hard drive (C:) and a CDROM (D:) , he then added another hard drive (E:) and later a DVD (F:). He wants The first hard drive to be C:, the second hard drive to be D:, the CDROM to E: and the DVD to be E:, how do you accomplish this.
a. Open the case and rearrange the cables to change the drive letters.
b. Reinstall Windows with the devices attached.
c. My Computer, right click on the Drive, select Properties, select the Hardware tab, select the Drive and Properties. Use the dropdown to select a drive letter.
d.Right mouse click on “My Computer”, choose Manage, then select Disk Management, Right click on Drive for options.
4. The breeds of spyware, such as SpyAxe, are infecting computers in a particular way. What are they doing?
a. They disable Anti-Spyware software so they don’t get detected.
b. They hook themselves into certain Windows Processes and/or Services.
c.They hide themselves from Windows and only infect users on certain calendar dates.
d. They multiply into different EXE files ONLY when the computer is booted into SafeMode.
Carmen