The management of NewWorld has noticed that some employees have been using the facilities at the gaming centre for writing and reading personal email. The management would like to implement a system to monitor all email of employees. Prepare an overview of the issues and potential solutions presented by a monitoring system.

What you need to do

1.You have been asked by management to:
•check if this would be legally and ethically acceptable
•provide suggestions on how this issue should be handled at NewWorld.
You will need to consider the issue of privacy, the rights of the employer and the employee in your answer.

You will find information about information privacy principles and issues relating to IT and the Internet on the government privacy information site http://www.privacy.gov.au/ .[8 marks]

2.Both the management and employees at NewWorld could be considered users of email systems. Explain how their needs and attitudes to appropriate email use might play a part in influencing the development of future email systems in organisations.[9 marks]

3.As a software developer at NewWorld, what impact would your attitudes and values have on system development if you were instructed by management to create a system to copy and monitor all employee email. You should also consider the wider influence the attitudes of developers have on system development.[8 marks]

References: Keep a list of all references that you have used.[2 marks]

Carol